Fifth Third Bank Payoff Request

Prompt Details

Updated 1/22/2025

Thank you for calling Fifth Third Bank's mortgage loan servicing department.

Please select from the following options:

Press 1: Bankruptcy, loss mitigation, hardship relief, or foreclosure Press 3: Questions about homeowners, hazard, or flood insurance Press 4: Questions about escrow analysis, payments, or other mortgage correspondence Press 5: Property condition or occupancy inquiries Press 6: Current mortgage loan rates Press 9: Speak with customer service about payoff, loan balance, coupon books, or address changes Press #: Additional assistance

If you know your party's extension, you may enter it at any time. For all other inquiries, please hold to speak with a representative.