IBC Mortgage Payoff Request
Official IBC Mortgage Website
Contact Information
NMLS Number: 421821
1-866-601-2884
mortgageservicing@ibc.com
Address
8998 Research Blvd
Austin, TX 78758
Suggest an edit
This free resource gets better based on community contributions.
Sponsored by
It's A Camp, Not A Con
Join mortgage professionals for an interactive, participant-driven event focused on learning, networking, and collaboration. No speakers, no presentations – just real conversations that matter.
December 2, 2025 • Union Hall, Cincinnati, OH
Instructions
Call 800-562-6408 or email MortgageServicing@ibc.com to request a loan payoff statement.
Prompt Details
Updated 1/22/2025
Thank you for calling IBC Mortgage Loan Servicing Division.
Our office hours are Monday through Friday, 8:00 AM to 5:00 PM.
Menu Options:
- Press 9 if you know your party's extension
- Stay on the line for additional menu options
- For third party payoff statement requests, fax to: (295) 663-2357
- Press 3 for existing second mortgages or phone payments
- Press 4 for Collections/Loss Mitigation Department
- Press 5 for first mortgage services and payments
- For student loans, call: (180) 949-6371
- Press 0 for operator
- Press # to repeat this menu
Para español, por favor espere.
IBC Mortgage Payoff Request Turnaround Time
Expected turnaround time for payoff requests to IBC Mortgage is 1-4 business days.