IBC Mortgage Payoff Request
Official IBC Mortgage WebsiteAddress
8998 Research BlvdAustin, TX 78758
Instructions
Call 800-562-6408 or email MortgageServicing@ibc.com to request a loan payoff statement.
Prompt Details
Updated 1/22/2025
Thank you for calling IBC Mortgage Loan Servicing Division.
Our office hours are Monday through Friday, 8:00 AM to 5:00 PM.
Menu Options:
- Press 9 if you know your party's extension
- Stay on the line for additional menu options
- For third party payoff statement requests, fax to: (295) 663-2357
- Press 3 for existing second mortgages or phone payments
- Press 4 for Collections/Loss Mitigation Department
- Press 5 for first mortgage services and payments
- For student loans, call: (180) 949-6371
- Press 0 for operator
- Press # to repeat this menu
Para español, por favor espere.
Expected Turnaround
1-3 business days
Last updated: 3/15/2025
Is this information outdated or incorrect?