PennyMac Loan Services, LLC Payoff Request
Official PennyMac Loan Services, LLC WebsiteAddress
P.O. Box 30597Los Angeles, CA 90030-0597
Instructions
Borrowers: sign in to your Pennymac account and request the statement from the Payoff Resource Center; you are notified when it is ready to view, download or print. Title companies, attorneys and other third parties requesting a payoff demand for a borrower use the Pennymac servicing partners website linked from Pennymac’s payoff FAQ. Customer support: 800-777-4001.
Requesting a Pennymac payoff statement
Pennymac's payoff FAQ gives two routes:
- Borrowers: sign in at pennymac.com and open the Payoff Resource Center. Pennymac emails you when the statement is ready to view, download or print.
- Third parties (title or escrow companies, attorneys, new lenders): use the servicing partners website that the Pennymac payoff FAQ links to. Have the borrower's signed authorization ready.
Mortgage payoff request letter: a printable request with delivery and third-party authorization fields for every borrower to sign.
Pennymac says a loan payoff can't be completed through its website or automated phone system. Send funds only by the method on your official payoff statement. Pennymac's payoff funds FAQ has a fraud warning and its published wire instructions. Confirm any wire details by calling the number on your statement or Pennymac's website, not a number in an email.
Check the numbers
- Annotated payoff statement example: good-through date, per diem and credits explained line by line.
- Mortgage payoff calculator: estimate interest to your closing date before the official quote arrives.
Sources: Pennymac payoff and payoff-funds FAQs. Checked November 12, 2026.
Expected Turnaround
1-3 business days
Last updated: November 12, 2026
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