Royal Credit Union Payoff Request

Prompt Details

Updated 1/22/2025

Welcome to Royal Credit Union.

On January 25th, we will be updating our phone menu options and offering new authentication features for enhanced security and faster assistance.

This call may be monitored and recorded for record keeping, training, and quality assurance purposes.

Main Menu:

• If you know your party's extension, press # followed by the extension number
• Press 1 for past due loans
• Press 2 for mortgage loans
• Press 3 for all other loans
• Press 4 for office hours
• Press 5 for member service
• Press 6 for dial by name directory
• Press 7 to hear this message again
• Press * to hear these options again

Additional Services:

• Our routing number is 291880411
• Press 1 for account balances, recent deposits or transfers
• Press 2 for payments
• Press 3 for check reorders
• Press 4 for merchant verification
• Press 5 for wires
• Press 6 for card disputes or fraud
• Press 7 for member service